Refund policy

We want you to be happy with every gift. If something isn't right, you have 30 days from the day your order is delivered to ask for a return.

WHAT CAN BE RETURNED
Items that are unused, unwashed and in their original packaging. Candles can be returned only if they have never been lit.

HOW TO START A RETURN
1. Message us through our contact page with your order number and the item you want to return.
2. We'll email you a prepaid return label, usually within 2 to 3 business days. You don't pay for the label.
3. Pack the item, attach the label and drop it off with the carrier shown on the label.

Every item in our store is shipped by the brand that makes it, so returns go back to that brand. If you're returning items from different brands, you'll get a separate label for each one.

REFUNDS
Once the brand receives and checks your return, we refund your original payment method. There is no restocking fee. Depending on your bank, it can take up to 10 business days for the refund to show on your statement.

DAMAGED OR WRONG ITEMS
If your order arrives damaged, or you received the wrong item, message us within 7 days of delivery with your order number and a photo. We'll send a replacement or refund you.

EXCHANGES
Need a different size or color? The fastest way is to return the item for a refund and place a new order.